Items:, Value: Quick search:   About Us Granny's Sookers are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at customerservicemanager@grannys-sookers.co.uk. Our Contact details: Granny's Sooters 24 Cow Wynd Falkirk Stirlingshire FK1 1PU United Kingdom Phone:01324 637771 Fax: Email: sales@grannys-sookers.co.uk My VAT Registration Number Making A Purchase Making a purchase could not be easier. Just browse our Cataloge, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. We accept Visa and Mastercard. You may send your credit card information via phone, fax, snail mail or over the Internet. Shipping And Handling We will normally ship goods within 48 hours of receiving your order (excluding Saturdays and Sundays, Bank Holidays and Public Holidays Delivery Schedule We will normally send your order to you in 2 business days . International orders are generally received in under 7 days. Back Orders If your product is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . Credit Card Security All credit card numbers are captured using 128 bit encryption. Nexbanx use the highest standards of bank grade encription in order to protect your credit card details. Guarantee We guarantee your satisfaction. If you have a problem with a item please contact our service manager at servicemanager@grannys-sookers.co.uk. Reaching Us If you need to reach us, please email us on [info@grannys-sookers.co.uk], alternatively, you can call on 01324 637771 (International +44 01324 637771) or fax us on or write to us at 24 Cow Wynd Falkirk Stirlingshire FK1 1PU United Kingdom Privacy Policy Granny's Sookers do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes Returns Policy Due to the nature of our products we can not accept returns, unless their is a problem with the goods. In all cases please contact of service manager first, to discuss your problem. sevicemanager@grannys-sookers.co.uk